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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mrs. Gray

May 5, 2025

5  out of  5
rating by Mrs. Gray
"Thank you so much to my dear agent Miss London for helping me! I almost got scammed! She went to bat for me! She really cares! She's the best and so is her staff of agents!"
We responded:
"Thank you so much for your wonderful review! It's fantastic to hear that you had such a positive experience. Your feedback means a lot and helps us continue to provide excellent service."
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Debra Lin Montgomery

March 5, 2025

5  out of  5
rating by Debra Lin Montgomery
"Great people. Always make sure that you are taken care of."
We responded:
"Thank you, Debra, for your wonderful review. We're delighted to hear that you feel well taken care of by our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jason Holley

September 19, 2024

5  out of  5
rating by Jason Holley
"Been working with Chelsea Rincón recently and I am very happy with how I am treated. I would definitely recommend her services."
We responded:
"Thank you so much for sharing your positive experience with Chelsea Rincón! It's fantastic to hear that you are happy with the service. Your recommendation means a lot to us!"
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Tina Brown

May 17, 2024

5  out of  5
rating by Tina Brown
"The office team members and London are always pleasant and very helpful."
We responded:
"Thank you for your kind words, Tina! We strive to provide excellent service and are delighted to hear that you had a positive experience with our team. Let us know if there's anything else we can assist you with."
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Amanda Revels

March 15, 2024

5  out of  5
rating by Amanda Revels
"I needed to open a claim to have my windshield replaced and Chelsea was amazing at walking me through everything! She was very helpful! Thank you girl!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Alicia Stewart

March 14, 2024

5  out of  5
rating by Alicia Stewart
"Chelsea has been my go to for several policies. She is always very responsive and provides excellent customer service!"
We responded:
"Thank you so much for your kind words and for choosing Chelsea as your go-to agent for several policies! We're thrilled to hear that she has consistently provided you with excellent customer service and has been responsive to your needs. At London Thuan State Farm, we strive to ensure that our clients receive the highest level of service, and it's wonderful to know that Chelsea has met and exceeded your expectations. We'll make sure to pass on your appreciation to her."
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Ali Moody

April 19, 2023

5  out of  5
rating by Ali Moody
"If you are lucky enough to work with Chelsea at this office, you will be a VERY SATISFIED State Farm customer . I can absolutely say Chelsea stole our business right out of the hands of two other insurance companies because of her excellent customer service. It caused not only me, but also my husband to cancel our current policies that were with separate companies and move over to State Farm.She is excellent and a total asset to this office. I have an extensive background in Customer Care and still I am impressed with Chelsea.She's also so smart and knowledgeable. Where ever she goes, I go!!!"
We responded:
"Chelsea always goes the extra mile! Thank you so much for taking the time to share your experience and your feedback, Ali! Your kind words make our day! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Isaac Gutierrez

March 4, 2023

5  out of  5
rating by Isaac Gutierrez
"The staff is always friendly, they take the time to go over everything to make sure you understand what you are getting."
We responded:
"Isaac, Thank you for taking the time to leave us a great review. "
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Kaylie Ragan

March 4, 2023

5  out of  5
rating by Kaylie Ragan
"Highly recommend this office for insurance needs and financial planning. London was very knowledgeable and helpful setting me up with my investment portfolio."
We responded:
"Thank you for the recommendation and great review to our agency, Kaylie."
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Tiffany Sheppard

March 4, 2023

5  out of  5
rating by Tiffany Sheppard
"I don’t often have to call the office, but when I do, I’m always helped in a timely manner and my questions are always answered. I love to stop by the office in person and they’re always so welcoming and answer any questions I may have!"
We responded:
"Thank you for the wonderful review and allowing us the opportunity to assist you with your Insurance needs. "
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Chris Bostic

March 3, 2023

5  out of  5
rating by Chris Bostic
"I have multiple policies with them, personal and biz, and they take care of me here at Mrs. Thuan’s office! Definitely would recommend !!"
We responded:
"Chris, Thank you for putting your trust in our team for your Personal and Business Insurance needs. "
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Karen Yazmin

March 3, 2023

5  out of  5
rating by Karen Yazmin
"Amazing agency! London and her staff are very knowledgeable."
We responded:
"Thank you for choosing the London Thuan State Farm Agency, Karen. "